Privacy Policy – Claddagh Living
Claddagh Living (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data. This policy explains how we collect, use, and safeguard information about you when you interact with us—whether through our website, social media (including Facebook forms), email, or other contact channels.
1. Who We Are
Claddagh Living is a short-term accommodation management company based in Galway, Ireland.
We provide management and support services for landlords, property owners, and B&B hosts across Galway and the West of Ireland.
2. Information We Collect
We may collect and process the following types of personal data:
- Contact Information (e.g. name, email address, phone number)
- Property Information (e.g. location, property type, details relevant to management)
- Business Enquiries (messages or questions submitted via contact forms or social media)
- Website Usage Data (via cookies, analytics, and browsing activity)
- Lead Form Submissions (information submitted via Facebook or other advertising platforms)
We collect this data when you:
- Fill out a form or request a quote
- Subscribe to updates
- Engage with our online ads or social pages
- Communicate with us directly
3. How We Use Your Information
We use your personal information to:
- Respond to your enquiries and service requests
- Provide property management proposals or revenue reviews
- Deliver our management services and maintain communication
- Send updates or marketing (only with your consent)
- Improve our services and advertising effectiveness
4. Legal Basis for Processing
We process your personal data under the following lawful bases:
- Contractual necessity: to provide our services or respond to enquiries
- Legitimate interests: to manage and grow our business responsibly
- Consent: for marketing communications or advertising follow-up
- Legal obligation: where required to comply with law or regulations
5. Data Sharing & Storage
We do not sell or rent your data.
We may share limited information with:
- Service providers (e.g. booking platforms, email systems, analytics tools)
- Advertising partners (e.g. Facebook, Google) for lead management
- Professional advisors where legally required
All third parties are GDPR-compliant and only process data under our instruction.
Your data is securely stored within the European Economic Area (EEA) or by providers with approved data protection safeguards.
6. Data Retention
We keep personal data only as long as necessary for the purpose collected:
- Lead enquiries: up to 12 months
- Active clients: for the duration of the service and statutory record period
- Marketing data: until you opt out
7. Your Rights
Under the General Data Protection Regulation (GDPR), you have the right to:
- Access your personal data
- Request correction or deletion
- Restrict or object to processing
- Withdraw consent for marketing
- Lodge a complaint with the Data Protection Commission (DPC) in Ireland
To exercise your rights, contact us at:
📧 info@claddaghliving.ie (or your preferred email)
8. Cookies & Tracking
Our website and ads may use cookies and analytics to improve performance and user experience. You can adjust cookie preferences in your browser at any time.
9. Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact:Claddagh Living
Galway, Ireland
📧 info@claddaghliving.com
🌐 www.claddaghliving.com